Behavioral health·Psychiatry·Therapy·General practice·Boca Raton, FL (561) 843-4030
Based in Boca Raton, FL · Serving practices nationwide

Medical Billing & Revenue Cycle Management for Practices Nationwide.

Glatzel Group runs the full revenue cycle for medical practices across the country — managed by experienced medical billing professionals, not call-center representatives. Personalized service with named people on your account. Clean claims out the door. Faster payment in.

We make sure you get paid.
Based in Boca Raton, FL · in-house team Bilingual · English & Spanish Behavioral-health depth · all specialties HIPAA-aware · no PHI on contact
Who we serve

All medical specialties.
Behavioral-health depth, applied everywhere.

Glatzel Group serves medical practices of every specialty — solo practitioners, group practices, and growing healthcare organizations. We built the firm around behavioral-health billing (parity rules, prior auths, session limits, payer-specific psychotherapy add-on logic) because it's the hardest discipline in the field. That same rigor carries into every specialty we run — internal medicine, family practice, psychiatry, therapy, pediatrics, cardiology, orthopedics, and beyond.

What we run

Every link in the revenue cycle — owned, not outsourced.

We don't hand pieces of your billing to call centers overseas. Glatzel Group runs the entire cycle in-house from Boca Raton, with named people on your account.

01

Eligibility & benefits verification

Real-time checks before the visit — copay, deductible, session limits, prior-auth requirements. The "didn't know about the deductible" denial vanishes.

02

Credentialing & payer enrollment

CAQH upkeep, panel applications, re-credentialing on schedule. New providers billable as fast as the payers move.

03

Charge entry & claim review

Scrubbed against payer-specific edits before the claim leaves. CPT, modifier and POS catches that prevent denials, not chase them.

04

Claims submission

Daily submission through your clearinghouse and practice-management system. Rejects worked same-day — not parked in a queue.

05

Denial management & appeals

Every denial routed, categorised, appealed where it should be. Parity-rule appeals for behavioral-health denials are our specialty.

06

A/R follow-up

Aged claims worked by age bucket, not by accident. Nothing rots in 90+.

07

Patient statements & billing

Clear statements patients understand — with a real human to call when they don't. Better collections without burning relationships.

08

Reporting & analytics

A monthly KPI report you can actually read — clean-claim %, days-in-A/R, payer-mix denials, top denial reasons. Trended, not just listed.

Proof

What practices say after Glatzel Group takes over.

"

We were writing off $30K a quarter on aged claims before. Six months in, our aged buckets are the smallest they've been in five years.

Practice ManagerBehavioral Health Group · Palm Beach County
"

Parity-rule appeals used to lose us. Their team writes them so airtight the payer caves on the first round now.

Practice OwnerPsychiatry Practice · Broward County
"

The monthly report alone is worth what we pay. I finally understand where every dollar is in the cycle.

Practice OwnerFamily Practice · Boca Raton

De-identified aging only · No obligation · Bilingual (English & Spanish)

Send us an aging report. We'll show you what's recoverable.

Share a de-identified A/R aging report and we'll review your outstanding balances, 30/60/90/120+ day aging trends, payer issues, denial patterns, and recovery opportunities — at no cost and with no obligation. No PHI required.

Medical Billing Services in Boca Raton, FL — Full Revenue Cycle Management

Glatzel Group runs your entire billing cycle from our Boca Raton office — so South Florida practices collect more, wait less, and spend zero time chasing denials.

Why Boca Raton Practices Choose a Local Billing Partner

Medical practices in Boca Raton and the surrounding Palm Beach County market face a specific payer mix that out-of-state billing vendors routinely misread. South Florida's large Medicare Advantage population — driven by the region's significant retiree concentration — means prior-authorization requirements and plan-specific coverage rules change more frequently than in most U.S. markets. A billing team unfamiliar with Florida Blue, Humana Medicare Advantage, or the Medicaid plans administered through the Agency for Health Care Administration (AHCA) loses money on claims that should have paid the first time.

Boca Raton practices also operate inside a competitive, specialist-dense corridor stretching from Delray Beach through Deerfield Beach. Credentialing timelines with Florida's dominant commercial payers matter — a new provider sitting unenrolled for weeks is revenue that never returns. Glatzel Group handles CAQH maintenance and payer enrollment for Florida plans from the same office where your account manager sits, not from a call center in another time zone.

Bilingual capability is not a bonus feature in this market — it is a baseline requirement. A significant portion of patients across Palm Beach and Broward counties are Spanish-speaking, and patient-statement confusion is a leading cause of preventable bad debt. Glatzel Group's team communicates in both English and Spanish, reducing the friction between statement delivery and payment.

What Full RCM Actually Means for a Florida Practice

Many billing vendors claim to handle your revenue cycle, then quietly leave eligibility verification, credentialing, or aged-claim follow-up to your front desk. Glatzel Group owns all eight links in the chain — from real-time eligibility checks before the visit through monthly KPI reporting you can read and act on.

For behavioral health and psychiatry practices in the Boca Raton area, that means parity-rule appeal writing, session-limit tracking, and prior-authorization management built into the workflow — not bolted on after a denial arrives. For family practice, internal medicine, and other specialties, it means the same denial-discipline framework applied to E/M coding, preventive-care billing, and chronic-care management. The goal in every case is the same: clean claims out the door, faster payment in, and nothing aging past 90 days without an active plan.

Common questions

Do I have to switch my practice management software to work with Glatzel Group?
No. Glatzel Group works within your existing practice management and EHR systems rather than requiring you to migrate to a new platform. The goal is to take billing off your plate, not to add an implementation project on top of it. During onboarding the team maps your current workflow and identifies where in the system they will take over each step.
How do I know if my current billing has a recoverable A/R problem?
The fastest way to find out is to share a de-identified A/R aging report — no patient names or PHI required. Glatzel Group reviews the 30/60/90/120-plus day aging buckets, flags payer patterns behind the overdue balances, and identifies what is still appealable versus what has aged out. That review is offered at no cost and with no obligation, so you get a clear picture of what is recoverable before making any decision.
We bill mostly behavioral health and psychiatry — is that a specialty you actually know, or a general claim?
Behavioral health is where Glatzel Group built the firm, so it is the deepest area of expertise rather than a general claim. That means working knowledge of MHPAEA parity rules, session-limit appeals, psychotherapy add-on coding (90832, 90834, 90837, 90847), prior-authorization workflows across commercial and Medicaid plans, and telehealth modifier correctness for telepsych visits. Practices that have lost parity-rule appeals with other billers routinely see those decisions reversed after Glatzel Group takes over the appeal writing.

Get a Free A/R Audit — No PHI Required

Send a de-identified aging report and see exactly what your Boca Raton practice has left on the table before committing to anything.

Call (561) 843-4030

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