Glatzel Group is a South Florida medical-billing practice built around the hardest discipline in the field — behavioral health — and run in-house, never offshore.
Most billing companies are call centers that touch a thousand specialties and master none. Glatzel Group is the opposite: a focused, in-house team in Boca Raton that went deep on behavioral health and brought that rigor to every practice we serve.
Every account has named people on it — you know who works your claims and you can reach them. We run the entire cycle from here in South Florida, with no overseas hand-offs and no patient data ever exchanged through insecure channels. And we tie our incentives to yours: a risk-reversed engagement with no setup fee, because if you don't get paid, neither do we.
Behavioral-health billing is governed by rules most billers never learn — parity law, prior authorizations, session limits, psychotherapy add-on logic. We chose to master the hardest discipline first. The result is a standard of denial management and appeals work that carries into psychiatry, therapy, and general practice alike.
We're based in Boca Raton and serve practices across South Florida. Local means accountable — a real team, in your time zone, who answer the phone.
The full cycle runs here. No offshore call centers, no anonymous queues.
You know who works your claims and how to reach them.
The hardest discipline in billing, mastered — and applied everywhere.
No PHI through the website; secure channels only after engagement.
No setup fee. If you don't get paid, we don't get paid.
A monthly KPI report that actually tells you where your money is.
No setup fee · no patient data needed
A free A/R audit reads your last 90–120 days of unpaid claims and flags the recoverable buckets. No PHI required — aggregate aging only.